8A - Solving the Problem
- The opportunity that I have discovered is the opportunity to make drive-thru's less of a hassle for customers at any restaurant with a drive-thru service. The problem is that people spend their time driving to a specific restaurant only to find out that the drive-thru line is longer than expected and that they don't have time to wait in it. This leaves customers hungry, thirsty and irritated. This can also be an issue for the restaurant that is losing out on a sale.
- My solution for this unmet need is to create an app that would offer real-time updates of drive-thru wait times. The app would give customers an idea of when the best time to go to a certain restaurant is and would offer up alternative suggestions for customers that are in a hurry and need somewhere to eat quickly.
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